Terms and conditions

ELF is an online shop offering you high quality handmade leather bags, shoes and accessories. 

 

PAYMENTS

All prices are in USD.

We accept Visa, Master Card, American Express and Discovery. Credit card payments are processed through PayPal. You do not have to be registered with PayPal in order to make a payment by credit card. If you would like to pay by credit card, please, choose PayPal as a payment option and follow the instructions.

 

If you are registered with PayPal, you can pay using PayPal Express checkout. 

We accept Western Union as well, please email us at info@balielf.com directly for payment details.

 

SHIPPING

We ship products worldwide by EMS. EMS is an international Express Mail Service, which ships to more than 190 countries worldwide.

 

Orders between $0 - $110 $111 - $200 $201 - $350 $351 - $500 $501 - $650 $651 and up
             
Postage to Australia, New Zealand, Singapore
$10 $18 $25 $40 $50  
           
 

Postage to all other countries $15 $20 $25 $40 $50  

 

We provide you with the unique EMS tracking number upon the shipment of your package.

Telephone number is required for the International efficient delivery. In some regions, including US, Canada and European countries our packages are delivered by DHL. DHL does not ship without telephone numbers. 

Please, allow 15-21 business days for delivery of your product from the date of your order as everything is custom made just for you.

 IMPORTANT NOTE: JULY ❊ HOLIDAY July is the the month of the RAMADAN holiday in Indonesia, and our tailors take their yearly holiday during this times so the production will slow down during the month of July.

✧↠↠↠All orders placed after June 25th will be shipped after July 29th ↞↞↞✧

RETURNS

We do accept returns. We can replace or refund your purchases.

All items must be shipped back within 14 businesss days after they are received. The shipping cost should be taken care of by the buyer.

Money (minus original shipping cost) will be refunded within 48 hours of receiving the returned item.

Please note: discounted and sale items are final sales and nonreturnable. 

 

CUSTOM DUTIES

Any additional taxes and duties assessed by customs are the responsibility of the customer.

 

PRIVACY POLICY

ALL credit card payments on ELF website are handled at PayPal through their secure website. We do not store nor process any of your credit card or other financial data.

ELF will never share your contact details with any other company or person.

 

AGREEMENT

By ordering any of our Products, you agree to be bound by these terms and conditions

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